Frequently Asked Questions

Find answers to our most common questions below.

Ordering & Payments

Simply browse our products, add the desired items to your cart, and proceed to checkout. You will need to provide your shipping details and choose a payment method to complete the order.

We accept all major Credit/Debit Cards, UPI (Google Pay, PhonePe, Paytm), Net Banking, and Wallets via our secure payment gateway. Cash on Delivery (COD) is also available in select areas.

Shipping & Delivery

Typically, orders are delivered within 3-7 business days depending on your location. Once dispatched, you will receive tracking information via email and SMS.

Shipping is completely free for orders above ₹499. For orders below ₹499, a nominal shipping fee of ₹49 is applied.

Returns & Refunds

You can raise a return request within 7 days of delivery from your Account > My Orders section. Please ensure the item is in its original packaging with tags intact. Read our Return Policy for full details.

Yes, 100%! We only source from reputed brands and authorized distributors. All toys adhere to strict safety certifications.